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mc510's avatar
mc510
Guide
Mar 30, 2019
Solved

R7000 sees USB flash drive; does not see USB hard drive

I plug a no-name 8GB USB 2.0 flash drive into the USB 2.0 port, and the R7000 recognizes it immediately. I plug my 500 GB WD My Book Essentials 2.0 USB 2.0 hard drive into the same port, and the ro...
  • IrvSp's avatar
    Mar 31, 2019

    That should work as it is powered by its own power supply.

     

    Three possible things to look at:

     

    • The cable, either slightly damaged or the port itself.
    • Does it work in the USB 3.0 port? If it does, it could be the firmware, many people have a variety of problems with V1.0.9.64_10.2.64.
    • Try running CHKDSK on it on the PC (it should ask you to do this when plugged in if it is discovered to have a problem though).