NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 slow download speed
Hi, My ISP upraded my cable connection to 500mbps. As I connect directly to the modem I recieve around 500mbps, when I connect through my R7000 router the speeds drops to around 250mbps. The tech...
I enabled QoS, updated the data base, ran a speed test, disabled QoS, rebooted my router.
Unfortunatly still the same testresults, around 350mbps
Wired or wireless connection to the router?
wrote:Hi,
My ISP upraded my cable connection to 500mbps. As I connect directly to the modem I recieve around 500mbps, when I connect through my R7000 router the speeds drops to around 250mbps. The technician from my ISP says the problem is the router (wich seems obvious).
I find alot of posts from other users with the same problem. I don't have the time to search every post related to this problem to find the solution. So my question is: what is the most up-to-date solution to this problem ?
Thank you
We speedtested with a wired connection.
The download speed drops with 50% (from 500mbps (modem) to 250mbs(router)). We even installed a new cable, wich eventually did not solve the problem;
Upload speed stays the same
Thank you
I get 420 MB from my 400 MB service with my R7000. What firmware version are you on? Do you have another pc/laptop you can test with to compare?
wrote:We speedtested with a wired connection.
The download speed drops with 50% (from 500mbps (modem) to 250mbs(router)). We even installed a new cable, wich eventually did not solve the problem;
Upload speed stays the same
Thank you
I tested with my pc, mac mini and laptop. All 3 around the same testresults (250mbps - 280mbps).
I haven't done anything else other than installing a new cable.
I have never tested before the cable upgrade, but I was a little disappointed to see a result of 250mbps as my modem provides 500mbps.
I'm on the latest firmware: V1.0.9.18_1.2.27
The latest firmware is: V1.0.9.26_10.2.31 for the R7000
https://kb.netgear.com/000053870/R7000-Firmware-Version-1-0-9-26-Hot-Fix
Also you are connecting via a ethernet card/connection of the PC, mac mini & laptop and not a usb/ethernet connection correct? (USB 2.0 is limited to 250-300 MB)