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JoeBell's avatar
JoeBell
Aspirant
Jun 04, 2021
Solved

R7000 Slow Download Speed

Spectrum recently upgraded my internet download speed to 200.  When I do a direct ethernet connection to the modum, I'm getting 200.  When I go through the R7000|AC1900 router (hardwire, not wifi), I...
  • michaelkenward's avatar
    michaelkenward
    Jun 05, 2021

    plemans wrote:

     

    3. did you ever try a factory reset and reinstall? 


    This is important. If an ISP changes the service, then the settings may be different.

     

    It isn't just the router that needs to change, so does the modem. They need to forget past settings or the router may still have details picked up from the slower service.

     

    If the network changes, you can't just carry on regardless. You need to reboot the network:

     

    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.