Forum Discussion

Initiate

Jun 25, 2020

Solved

R7000 slow speeds

I have been noticing slow Internet and WiFi speeds through my R7000 router. I assumed it was through my ISP's end, but I called them and they had me troubleshoot through things and we determined that...

Kubricks
Jun 25, 2020
I was able to fix it somehow after hours of trying different firmware and trying things others have done. I am currently running firmware version 1.0.9.32. I'm not sure, but I believe what fixed my issue was "reloading" the QOS by running a speed test, enabling it, then disabling it. Maybe somehow a profile got loaded that said my max bandwidth was around 140Mbps and it didn't process any more than that. Strange that it would limit my bandwidth when it wasn't enabled, but I saw another thread where someone had similar issues and that worked for them.

Hardwired speeds are at 480Mbps, and my phone was getting ~390Mpbs on the other side of the house.

plemans

Guru - Experienced User

Jun 25, 2020

What modem do you have from your provider?

What speeds do you get directly hardwired into the modem?

In terms of the R7000, I'd highly recommend installing version 1.0.9.42 of the firmware to it. Then factory reset it, and disable auto updates. A few devices of the R7000 seem to have issues with the firmware versions >1.0.9.42.

Kubricks

Initiate

Jun 25, 2020

I was able to fix it somehow after hours of trying different firmware and trying things others have done. I am currently running firmware version 1.0.9.32. I'm not sure, but I believe what fixed my issue was "reloading" the QOS by running a speed test, enabling it, then disabling it. Maybe somehow a profile got loaded that said my max bandwidth was around 140Mbps and it didn't process any more than that. Strange that it would limit my bandwidth when it wasn't enabled, but I saw another thread where someone had similar issues and that worked for them.

Hardwired speeds are at 480Mbps, and my phone was getting ~390Mpbs on the other side of the house.