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rafakoy's avatar
rafakoy
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May 17, 2017
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R7000 SLOW Wired/LAN -- Need Help

I recently upgrade my internet conection from 150/150Mbps to Gigabit (Verizon FIOS).

My router is a Nighthawk AC1900 (R7000). My two desktop computers are wired and I use Wifi only for phones, a laptop, Xbox, Tv, Roku, etc.
Before the service upgrade, speed was never a problem with 150Mbps, the router always gave me maximum wired speed with my desktop computers, now with the new service, I only get around 350 Mbps but if I connect the fiber optic Verizon modem directly to my PC, I get around 980Mbps. What's going on? Doesn't the R7000 supposed to be Gigabit for wired conections? I tried everything, I read all forums, disabled QOS, changed MTU packages sizes, reset the router, etc. but nothing works. I use Cat 5e cables.
I'm starting to think the Gigabit statement from Netgear is a big BS.


This is the speed I get if I connect my computer directly to the modem:

Capture58.PNG

 

And this is the speed I get if I connect (wired) to the R7000 router:

unnamed.jpg

 

I'm not concerned about the Wifi speed, and I'm also not asking to get exactly the same speed I get with a direct connection, but that's a huge difference.
Any ideas?

  • I was able to get full speed (around 930 Mbps) with the R7000, however, after spending hours with the router I can say without doubt, it's an unreliable router for Gigabit conextions. After a factory reset I get full speed, but if I attempt to make any change on the configuration of the router after that, like setting parental controls, etc, the speed automatically goes down to ~300Mbps. Bottom line, if anyone has problem traying to get Gigabit speeds with the R7000, do a hard reset and do not attemp to make any change in the configuration of the router other that WiFi names and passwords.

5 Replies

  • Do you have the WAN to LAN specification for the router - I suspect that is nowhere near the LAN to LAN speed (1000Gb/s)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Some users have reported that the R7000 and R8000 routers don't work well on Gb ISP speeds. Others have reported the the R7800 does. 

  • I was able to get full speed (around 930 Mbps) with the R7000, however, after spending hours with the router I can say without doubt, it's an unreliable router for Gigabit conextions. After a factory reset I get full speed, but if I attempt to make any change on the configuration of the router after that, like setting parental controls, etc, the speed automatically goes down to ~300Mbps. Bottom line, if anyone has problem traying to get Gigabit speeds with the R7000, do a hard reset and do not attemp to make any change in the configuration of the router other that WiFi names and passwords.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      So if you make a change to any other area, the speeds drop? Interesting. Something NG should be made aware of. Seems like once a configuration is done, something maybe disabling the HW acceselerator.