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Forum Discussion
mtim2000
Nov 30, 2017Follower
R7000 stopped connecting to an ISP via PPPoE
hello everyone, I am having issues with R7000, which I can't resolve for last two days. The setup I had for last two years, without any issues, is as follows: VDSL Modem SmartRG SR505N (in bri...
- Apr 30, 2018
Hi vamsibannu,
What is the firmware version of the router?
https://kb.netgear.com/000055563/R7000-Firmware-Version-1-0-9-28
michaelkenward
Nov 30, 2017Guru - Experienced User
Get back to basics. Reset to factory defaults, configure the mode, then start everything in the right order:
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.