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Forum Discussion

BenZ's avatar
BenZ
Aspirant
Sep 14, 2016
Solved

R7000: streaming mp3 from hd ( USB connected on router )

Google's Chromecast Audio is properly working for streaming music (mp3) from my smartphone to my stereo emplifier . However streaming mp3's stored on a HD attached via USB to my R7000 router is not ...
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Oct 03, 2016

    It may be better off to get a NAS most especially if you have big files. 

    How big is the external hard drive? 

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Sep 22, 2016

Do you have the latest firmware installed?
I have tried this from my iPhone and it's fine.

I wonder if it's an Android thing. What's the OS of your S5?

 

 

 

BenZ's avatar
BenZ
Aspirant
Sep 22, 2016

My Samsung Galaxy has  Android 6.01 OS.

I believe It has something to do with my router settings:

I can make back-ups of my Computer HD (Surface pro 10, Windows) and a USB HD connected to my router to a second (back-up) HD also connected to my router. This is running smootly!

However when I touch the R7000 logo (Netgear Genie) on my Android smart phone  the 'app' isn't able to collect data from  R7000's usb drives. (renewing source map and restarting media-service doesn't has any effect

r71.jpgr7000-2.jpg

  I just started Netgear Genie on my windows 10 PC and I got the following:

w1.jpgw2.jpg

System doesn't exist..........

Still confusing  me

 

Regards

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Sep 23, 2016

    Let me try to replicate it from my end.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Sep 28, 2016

    No problems on the Android. 

    Can you try to use a thumb drive for the mean time and see if that will be read?

    If the same thing happens, I suggest that you factory reset the router then reconfigure it.