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Forum Discussion
gohigher
Jan 21, 2020Guide
R7000 suddenly slow wifi
Model : R7000 Firmware now : V1.0.7.10_1.2.3 I've 3 r7000 routers. Until now they all worked fine. But now suddenly i have slower wifi 5Ghz speeds. I've a 100Mbps isp network at home. When i ...
plemans
Jan 21, 2020Guru - Experienced User
A couple questions.
1. what modem are you using? You put that you ran the 5ghz speedtest through your ISPs modem and got full speed.
2. are the R7000's running in AP mode or router mode? its a bad idea to have multiple device running in router mode on one network.
https://kb.netgear.com/30186/What-is-Double-NAT
3. the most stable agreed upon version of the firmware for the R7000 is the 1.0.9.42 version. Put that version on the R7000 over a hardwired connection, factory reset them, and then re-install them.
4. How big is your home? (sq ft) Running 4x devices is quite excessive unless your house is massive.
5. materials for your home?
6. Are the R7000's using the same ssid?
7. Are the R7000's hardwired in?
8. are they all running the same wifi channel for each band or seperated? Its recommended to seperate them out
9. What device are you testing with? make sure to try multiple devices.
Basically a better description of what your layout is, how you have it setup, your testing procedure can all help us understand your network and whats all going on.
gohigher
Jan 21, 2020Guide
1. what modem are you using? You put that you ran the 5ghz speedtest through your ISPs modem and got full speed. It's a modem / router called bbox 3 from technicolor
2. are the R7000's running in AP mode or router mode? its a bad idea to have multiple device running in router mode on one network.
https://kb.netgear.com/30186/What-is-Double-NAT
All off them are setup as accesspoint
3. the most stable agreed upon version of the firmware for the R7000 is the 1.0.9.42 version. Put that version on the R7000 over a hardwired connection, factory reset them, and then re-install them. Going to try that one out now
4. How big is your home? (sq ft) Running 4x devices is quite excessive unless your house is massive. Don't know exact size but believe me it is necessary to have enough coverage
5. materials for your home? Bricks
6. Are the R7000's using the same ssid? Yes for all of them the same ssid
7. Are the R7000's hardwired in? all hard wired
8. are they all running the same wifi channel for each band or seperated? Its recommended to seperate them out All on different channel
9. What device are you testing with? make sure to try multiple devices. My galaxy note 10 plus , a galaxy s8 and a galaxy tablet s5e
Now to test the previous firmwares out i used the default ssid and password so i'm sure i'm testing on the good router
- gohigherJan 21, 2020Guide
1. It's a modem / router called bbox 3 from technicolor
2. All off them are setup as accesspoint
3. Going to try that one out now
4. Don't know exact size but believe me it is necessary to have enough coverage
5. Bricks
6. Yes for all of them the same ssid
7. All hard wired
8. All on different channel
9. My galaxy note 10 plus , a galaxy s8 and a galaxy tablet s5e
Now to test the previous firmwares out i used the default ssid and password so i'm sure i'm testing on the good router.
- gohigherJan 21, 2020Guide
Sadly enough firmware 1.0.9.42 didn't solve my problem. Still slow wifi speeds. :smileyfrustrated:
- plemansJan 21, 2020Guru - Experienced User
You put that they worked well before. what changed? (other than speed)
The R7000 isn't a mesh router and doesn't support that 802.11r/k that I could find. maybe its changed. Regardless, this tends to leave some devices as "sticky". Meaning they won't always switch to a better access point. You could try shutting down 2 of the AP's to make sure you're connected to the proper one and see what speeds you get. If you're speeds are good, then it might be an issue with stick clients.
An upgrade to either something like orbi with roaming standards built in or even a business class access point with roaming standards built in might help.
Another potential is I've read that OpenWrt has roaming built in. Not sure as I've never used it but something to checking into.
With your home having brick interior walls, its going to leave wifi not working well as I'm sure you've found out. Its good that you have a hardwired backbone between them. worse case scenario is changing the SSID's so they're unique. its a PITA but would prevent sticky clients because you'd have to manually switch.
another potential is maybe the Tchnicolor is causing the issue. Does if have a modem only/passthrough mode? Try putting it in this mode and running one of the R7000's in router mode. Mabye the technicolor is limiting the speed going to the R7000
- gohigherJan 21, 2020GuideNothing else changed . It's only the wifi speed that is so bad wright now.
It always worked like this and this is the way i want it to work.
I don't want to buy any other system as this system proved to work flawlessly. I think it's a software problem . I didn't change anything at all on my network. My previous modem/router was a bbox3 from sagem , yesterday i changed this one with a bbox3 from Technicolor and that didn't solve the problem . I can't change the router setting to passtrue . The router i flashed to the 1.0.9.4 software is on it's default ssid and password so i'm 100% super i'm on the correct router to test. This problem is so frustrating...