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Forum Discussion
benjman25
Jan 15, 2021Aspirant
R7000 Suddenly Won't Access Certain Sites
I have had an R7000 for a little over three years, and haven't had an issue until this past week. With the new year, my work benefits reset, and I have been trying to login to the Express Scripts we...
plemans
Jan 15, 2021Guru - Experienced User
What modem/gateway is it connected to?
Have you tried using googles dns (8.8.8.8 or 8.8.4.4) or cloudfares at 1.1.1.1?
benjman25
Jan 15, 2021Aspirant
Hi plemans, thanks for your response. I'm unable to tell exactly what it's plugged into; internet is provided through my condo building, so the entire building is wired with the same ISP and it's paid through the monthly dues.
Yes, I did try Google's dns, no change.
- plemansJan 15, 2021Guru - Experienced User
If you plug directly into the buildings connection with pc/laptop, can you access the site?
- benjman25Jan 15, 2021Aspirant
I'm not sure, I don't have a network cable long enough!
- plemansJan 15, 2021Guru - Experienced User
You don't have a laptop you could move/plug in to test it?
Reason why is where checking if its a double nat or if its the buildings setup causing issues.
How to identify and resolve double-NAT problems | PCWorld