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Forum Discussion
benjman25
Jan 15, 2021Aspirant
R7000 Suddenly Won't Access Certain Sites
I have had an R7000 for a little over three years, and haven't had an issue until this past week. With the new year, my work benefits reset, and I have been trying to login to the Express Scripts we...
benjman25
Jan 15, 2021Aspirant
Hi plemans, thanks for your response. I'm unable to tell exactly what it's plugged into; internet is provided through my condo building, so the entire building is wired with the same ISP and it's paid through the monthly dues.
Yes, I did try Google's dns, no change.
plemans
Jan 15, 2021Guru - Experienced User
If you plug directly into the buildings connection with pc/laptop, can you access the site?
- benjman25Jan 15, 2021Aspirant
I'm not sure, I don't have a network cable long enough!
- plemansJan 15, 2021Guru - Experienced User
You don't have a laptop you could move/plug in to test it?
Reason why is where checking if its a double nat or if its the buildings setup causing issues.
How to identify and resolve double-NAT problems | PCWorld
- benjman25Jan 15, 2021Aspirant
I had to dig my 7 year old laptop out of storage, but was able to confirm that when plugged in directly to the modem using a network cable, it was *NOT* able to load the Express Scripts site. It was able to load other sites fine. I restarted, cleared the cache, flushed the DNS, etc., still wouldn't load the Express Scripts site.
Does that conclude that it's a problem with the modem or ISP, and not the router??
Thanks so much for your help!