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R7000 Support, Info & Firmware #EPIC Article
Visit this #Epic article for the latest support, product info and firmware support for the AC1900 WiFi Router (R7000). R7000 is an 802.11ac (WiFi 5) dual band router, supporting AC1900 (600+1...
Hello,
I purchased R7000 AC1900 in April 2021. It recently started disconnecting internet access all connected (wireless and wired) devices at seemingly random intervals. This occurs maybe 3 or 4x per day. This started happening approx a week and a half ago. If I power cycle the router, the connection is restored. But the disconnection will still eventually occur. Status lights do not appear to change at all after devices are disconnected. Yes, I did attempt factory reset.
After the crashing I manually updated the firmware to Firmware Version
V1.0.11.128_10.2.112 provided in this article... it looks like it was the latest so far as this week https://kb.netgear.com/000064024/R7000-Firmware-Version-1-0-11-128. Unfortunately, I still observe the same disconnection issues with the new firmware. I repositioned the router as well in the interest of any potential physical problem. There is no change.
Is there another firmware fix to come? I really need a consistent router connection.
-MichaelC
It's time to abandon these devices.
I had to put mine on a mechanical timer that powers it off and back on every night to keep it from crashing/disconnecting periodically.