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Forum Discussion
Dustin_V
Feb 25, 2020NETGEAR Employee Retired
R7000 Support, Info & Firmware #EPIC Article
Visit this #Epic article for the latest support, product info and firmware support for the AC1900 WiFi Router (R7000). R7000 is an 802.11ac (WiFi 5) dual band router, supporting AC1900 (600+1...
CatintheHat
May 12, 2020Tutor
Chiming in to bring awareness to the .88 firware update and the .100 firmware breaking 5Ghz. Thought my R6900 finally gave up and then bought a R7000 only to find out the issue is your firmware. Unacceptable guys. Been a solid router but, the response and slow timing of fixing things has me wanting to move on to a different product. Could have saved my self $150 dollars. For context, I bought the R7000 from Walmart just a couple of months ago.
Yes, I have gone through all the steps of factory resetting and all that jazz. Just reverted back to .42 and it I'm good on drops and speed again. Sad that I am potentially exposed security wise.
poguesquadron
Jan 11, 2022Aspirant
The breaking of 5ghz is exactly what we've been experiencing for some time. If it's a firmware problem, should I revert back to an older firmware? It's been driving us crazy.
- CatintheHatJan 11, 2022Tutor
Yes. I believe they released a fix but slows down internet speeds so you will have to roll back to an unsecure version. Honeslty just move on from this garbage company.
poguesquadron wrote:The breaking of 5ghz is exactly what we've been experiencing for some time. If it's a firmware problem, should I revert back to an older firmware? It's been driving us crazy.
- davemaysJan 11, 2022Guide
Yup. I finally threw my R7000 in the trash and got a Unifi Dream Machine.
CatintheHat wrote:Yes. I believe they released a fix but slows down internet speeds so you will have to roll back to an unsecure version. Honeslty just move on from this garbage company.
poguesquadron wrote:The breaking of 5ghz is exactly what we've been experiencing for some time. If it's a firmware problem, should I revert back to an older firmware? It's been driving us crazy.
- dc5378Apr 22, 2022Aspirant
Wish I had looked harder and found this thread sooner. R7000 I've had for a while now and only get it out of the closet when an update is out hoping it may work better. It's good to know Netgear just made a sh*t product and had enough complaints with the same issues to warrant a recall but chose not to. I don't remember any of the other Netgear products I've had being so terrible but reading these posts I feel sure enought about Netgear knowing the product was trash and jerking customers around for years with firmware that will never fix the problems these routers have to know I'm right to never buy another product made by Netgear again