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Forum Discussion
drml
May 14, 2020Aspirant
R7000 trying to change my email in my profile
I see some long threads about frustration in trying to change the email associated with my Profile. I myself also cannot change my old email (that has been changed by my university) to my new email....
- May 21, 2020
Yes take a look at this KB it has an email you can contact.
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Registration-Issues-Help/m-p/1845791#M146172
DarrenM
DarrenM
May 21, 2020Sr. NETGEAR Moderator
Yes take a look at this KB it has an email you can contact.
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Registration-Issues-Help/m-p/1845791#M146172
DarrenM
- drmlMay 23, 2020Aspirant
The email address sent to me (or to you) gives a Case # and you have 24 hours to call the toll-free #. Somebody from Customer Service will assist. I'm waiting for my 2nd code because I had an emergency/deadlines the first time, but trust it will be resolved soon. In short, there is no way that you can change your initial "permanent" email address yourself on the web, unlike every other IT business I've ever dealt with. I guess it was the NetGear way when they first started and has never changed, so don't waste time looking...