Forum Discussion

Aspirant

Sep 09, 2021

R7000 Trying to Connec to to Office L2TP VPN

Hi, Just put in the R7000 running on the Firmware V1.0.11.116_10.2.100 and struggling to get it to connect to a VPN that is running AS L2TP/IPsec with pre-shared key. Now this all worked prio...

FURRYe38

Guru - Experienced User

Sep 09, 2021

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

dobb823

Aspirant

Sep 09, 2021

Hey there,

Not 100% sure but it looks like this and was installed by open reach

dobb823
Aspirant
Sep 09, 2021
- dobb823
  Aspirant
  Sep 09, 2021
  sorry note sure why this image isnt working
  - FURRYe38
    Guru - Experienced User
    Sep 09, 2021
    Ok, checking for a router at the modem/ONT point. Your ok there.
    
    When you configured port fowarding, did you disable uPnP on the router?
    
    Any of this help?
    
    https://kb.netgear.com/966/Troubleshooting-VPN-passthrough-for-home-routers
    
    https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-Ports-for-L2TP-VPN/td-p/1223802