NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 USB ports not working properly
I decided to use small form factor USB 3.0 and USB 2.0 flash drives for my ReadyCLOUD account on my Netgear R7000. Here is the outcome of my installation: -- USB 2.0 drive works in both USB ports ...
The beta firmware fixed the problem. Many thanks!
I am still on my 1st unit, have not unboxed the 2nd because I need to know for certain my issue doesn't apply to all R7000 units.
My first question, after finding some info on this topic, is it true that not ALL external hard drives may be compatible with the router?
Last night I purchased a new LaCie 1TB USB 3.0 ext hd and plugged it into the router which to my surprise worked fine in the 3.0 port?? I was able to transfer and view on ready cloud instantly. There was some lag albeit but it worked. However my WD MyBook 5TB is a hit or miss with constant issues. Any thoughts here?
My first question, after finding some info on this topic, is it true that not ALL external hard drives may be compatible with the router?
Last night I purchased a new LaCie 1TB USB 3.0 ext hd and plugged it into the router which to my surprise worked fine in the 3.0 port?? I was able to transfer and view on ready cloud instantly. There was some lag albeit but it worked. However my WD MyBook 5TB is a hit or miss with constant issues. Any thoughts here?
Hi roorats,
Yes, that is true. Here is the KB article for USB devices that is compatible with the router.
.
JamesGL
Community Team
Hi roorats,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
JamesGL
Community Team
