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Forum Discussion
winger13
Apr 12, 2017Guide
R7000 V1.0.7.10_1.2.3 and V1.0.7.12_1.2.5 OpenVPN cannot connect
My OpenVPN was working until I installed firmware V1.0.7.10_1.2.3 - unfortunately, I do not know what version I had before that. I tried resolving upgrading to firmware V1.0.7.12_1.2.5, but no succe...
- Apr 17, 2017
Just one note - someone had taken it that my OpenVPN is now up-and-running, but intermittently. In case anyone else have misunderstood me, let me clarify that this is not the case; rather, the hiccups I encountered was only during the initial Restore-to-Factory post above but have went away (without an explanation).
I am however going to test this new setup over the next week or two, and if all goes well, I will proceed by classifying this thread as "SOLVED". Until then, I will leave it as is.
winger13
Apr 13, 2017Guide
First, I forgot to mention in my post above that I have another Windows 7 machine running the following OpenVPN client which also worked successfully prior to the recent R7000 firmware upgrade, but no longer: openvpn-install-2.3.6-I602-x86_64
This client, openvpn-install-2.3.6-I602-x86_64 is dated 05-Mar-2015
The more recent client I am running, openvpn-install-2.3.9-I601-x86_64 is dated 16-Dec-2015
May I ask what older version of OpenVPN client are you using? I am really curious how far back in time one has to go to have a version that works.
Also, if it is indeed a new version of R7000 firmware that broke OpenVPN, shouldn't we get a fix to that R7000 firmware as opposed to running a 2+ year old version of the OpenVPN client?
1. At least from any potential security risk, that is.
2. Any new units of the Nighthawk software using similar firmware to the R7000 could be affected by this (assuming customers download the most updated OpenVPN client they can find) ?
xrender
Apr 13, 2017Tutor
Originally I tried 2.4.1 and failed, then tried 2.3.14 and worked, latest Viscosity also worked. You could try these versions and see if they can work, though I am not sure if your VPN issue is similar to mine.
I believe there should be at least some glitches with netgear VPN since 1.0.7.10. My VPN issues also started since 1.0.7.10. When enabling VPN, the VPN setting page doesn't refresh unless I manually do so. And then I have to use the version mentioned above to successfully connect to the VPN. Reset doesn't help.
- winger13Apr 13, 2017Guide
xrenderThank you very much for providing the details that resolved your issue. I will give it a shot in a day or two when I get chance and will report back with the results.
Are we the only two experiencing OpenVPN issues with firmware since V1.0.7.10 ?
In the meantime, is downgrading the R7000 to a firmware earlier than V1.0.7.10 an option (like, some firmwares cannot be undone and if possible, where can I find older version firmware) ?
- xrenderApr 13, 2017Tutor
Not sure about other R7000 users' situation. I think downgrading is possible, except you might need to reset settings to avoid some potential issues. But I prefer not doing that as 1.0.7.10 contains important security fixes.
- KitsapApr 13, 2017Master
I am running a R7000 with firmware V1.0.7.10_1.2.3. My Open VPN works fine with the client software openvpn-install-2.4.0-I602.exe. The connection works from three different computers in three different locations. A mix of windows 7 and windows 10 machines.
I am considering upgrading to the V1.0.7.12_1.2.5 firmware for the router and the Open VPN client software openvpn-install-2.4.1-I601.exe.
Now hesitating because of several questions regarding the V1.0.7.12_1.2.5 firmware. Also I note this firmware version is only available from the website and not available through the GUI router update. This last firmware was released over two months ago. Should be time enough to get on the release channel.
- winger13Apr 14, 2017Guide
So I just tried downgrading my Window 7 64bit laptop's OpenVPN client to v2.3.14, specifically with install file updated Dec 2016:
openvpn-install-2.3.14-I601-x86_64
from the following page: https://openvpn.net/index.php/open-source/downloads.html
listed under the section called "OpenVPN 2.3.14 (old stable) -- released on 2016.12.07"
No luck, still getting the WAIT during the connection. I even tried changing the UDP port to 1194 without success on connecting.
I will try updating my laptop's OpenVPN client with the following install file and see how it goes then will report back:
openvpn-install-2.4.0-I602.exe
Although I am unsure if this will work for my 64-bit Win 7 OS (I say this because the file name does not contain the usual "-x86_64" notation)