NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
winger13
Apr 12, 2017Guide
R7000 V1.0.7.10_1.2.3 and V1.0.7.12_1.2.5 OpenVPN cannot connect
My OpenVPN was working until I installed firmware V1.0.7.10_1.2.3 - unfortunately, I do not know what version I had before that. I tried resolving upgrading to firmware V1.0.7.12_1.2.5, but no succe...
- Apr 17, 2017
Just one note - someone had taken it that my OpenVPN is now up-and-running, but intermittently. In case anyone else have misunderstood me, let me clarify that this is not the case; rather, the hiccups I encountered was only during the initial Restore-to-Factory post above but have went away (without an explanation).
I am however going to test this new setup over the next week or two, and if all goes well, I will proceed by classifying this thread as "SOLVED". Until then, I will leave it as is.
winger13
Apr 14, 2017Guide
Kitsap
So, if I choose to factory reset, what version of the firmware should I upgrade to? I sure won't want the factory firmware from 2 yrs ago.
And what version of the OpenVPN client should I use?
That said, would another option be to downgrade the firmware directr to see if that works? As I mentioned on the OP, I believe the firmware update to V1.0.7.10.... screwed this up in the first place. Where would i get older firmwares?
Does Netgear support frequent these forums? Wondering if they do, if they can come in from a customer support standpoint. Should I try calling their support or they would simply say my indoor is out of warranty period and cannot help?
So, if I choose to factory reset, what version of the firmware should I upgrade to? I sure won't want the factory firmware from 2 yrs ago.
And what version of the OpenVPN client should I use?
That said, would another option be to downgrade the firmware directr to see if that works? As I mentioned on the OP, I believe the firmware update to V1.0.7.10.... screwed this up in the first place. Where would i get older firmwares?
Does Netgear support frequent these forums? Wondering if they do, if they can come in from a customer support standpoint. Should I try calling their support or they would simply say my indoor is out of warranty period and cannot help?
- KitsapApr 14, 2017Master
Yes, Netgear employees or associates routinely reply in these forums. @ElaineM in particular.
I would recommend the https://swupdate.openvpn.org/community/releases/openvpn-install-2.3.14-I601-x86_64.exe client software and the version of the R7000 firmware just before V1.0.7.10_1.2.3. V1.0.7.6 was the previous version. You can go to this link, at the bottom of the section of current versions there is a dropdown labeled previous versions. https://www.netgear.com/support/product/r7000.aspx#download
These two items worked well for me over an extended period of time. I did not even consider updating until the security issues surfaced with regard to the Netgear firmware several months ago.