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Forum Discussion
nhinkle
Nov 26, 2017Apprentice
R7000 v1.09.12_1.2.23 DHCP function failing
Since upgrading to this firmware version two weeks ago, the router's DHCP function has failed twice; that is, it stopped issuing/renewing dhcp leases to attached devices. Rebooting the router gets D...
- Dec 06, 2017
In persuing the DHCP issue, I ended up having to get support from Comcast. My modem was badly provisioned and the line in from the street was off so there was a lot of problems. Since that is fixed, I don't expect further problems.
JamesGL
Dec 01, 2017NETGEAR Employee Retired
Hi nhinkle,
Reset the router and reconfigure it manually.
- IrvSpDec 01, 2017Master
JamesGL, well, I have determined and PROVED this is NOT a ROUTER problem.
After a few calls and tries of rebooting and even replacing the modem the ISP suggested I try connecting a wired PC directly to the Modem.
Did that this morning. PC's IPCONFIG shows a 2 hour IP Address lease period. Just the modem and PC, nothing else connected. Modem was doing hourly RENEWs and TIME SYNC's.
Finally reached 2nd level support at my ISP. We talked it over, he look at the modem log, and confirmed it was a problem and was NOT anything on my side. Either a line or server problem or a misconfiguration somewhere. Line Tech coming tomorrow to look and try to debug everything he can to pinpoint the problem, then open a ticket for the line people to handle.
Progress...