NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

pkaytes's avatar
pkaytes
Guide
Feb 12, 2022
Solved

R7000 VPN not working on V1.0.11.128

I just noticed that my the OpenVPN server in my R7000 is no longer working. I can no longer connect to my private network from the internet.   I checked the advanced, VPN service tab and the servic...
  • pkaytes's avatar
    pkaytes
    Feb 15, 2022

    Hi Dexter,

     

    Thanks for the suggestion.

     

    This is a classic case of "user error"... My error :(

     

    I had done a factory reset just before upgrading to 1.0.11.128. When I manually re-entered the settings, I forgot to change the transport  protocol from UDP to TCP.... Duh no wonder I was getting connection refused! Once I re-enabled TCP, the vpn is working again.

     

    Pete

     

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 15, 2022

Hi pkaytes, please try updating to the latest firmware version (1.0.11.130) and check if the issue will persist. If it does, please try resetting the router and reconfiguring from scratch instead of reloading a previous config file. Let us know how it goes.

 

Dexter

NETGEAR Team

  • pkaytes's avatar
    pkaytes
    Guide
    Feb 15, 2022

    Hi Dexter,

     

    Thanks for the suggestion.

     

    This is a classic case of "user error"... My error :(

     

    I had done a factory reset just before upgrading to 1.0.11.128. When I manually re-entered the settings, I forgot to change the transport  protocol from UDP to TCP.... Duh no wonder I was getting connection refused! Once I re-enabled TCP, the vpn is working again.

     

    Pete