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Forum Discussion

wazlecracker's avatar
wazlecracker
Aspirant
Oct 01, 2015
Solved

R7000 Wifi issues

I've had my trusty R7000 for a few months now and it's done very well, up until maybe a month or so ago. All of a sudden my wifi performance took a nose dive, however it wasn't my bandwidth, seems li...
WiFi Issue
  • wazlecracker's avatar
    wazlecracker
    Oct 02, 2015

    So hitting the reset button solved my issues. Now I wish I knew what was causing it. Thanks for your help!

wazlecracker's avatar
wazlecracker
Aspirant
Oct 01, 2015
Sorry it's not just the phone, I should have explained better, my desktop is also connected through wifi and it gets weird as well.
  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired
    Oct 01, 2015

    No problem, if you think there are delays then running a tracert on a PC (or the equivalent on a smartphone) should help identify where the delays are.

    • rpoffen's avatar
      rpoffen
      Virtuoso
      Oct 01, 2015

      Do you have the Genie app installed on your PC (either from the included CD or having downloaded and installed it from the Netgear website)? Some have reported that this can cause issues for the router.

       

    • wazlecracker's avatar
      wazlecracker
      Aspirant
      Oct 01, 2015

      What specifically should I do with the tracert? Not sure what IP address I should put.

       

      No I don't have the Genie app installed.