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Forum Discussion
wazlecracker
Oct 01, 2015Aspirant
R7000 Wifi issues
I've had my trusty R7000 for a few months now and it's done very well, up until maybe a month or so ago. All of a sudden my wifi performance took a nose dive, however it wasn't my bandwidth, seems li...
- Oct 02, 2015
So hitting the reset button solved my issues. Now I wish I knew what was causing it. Thanks for your help!
Babylon5
Oct 01, 2015NETGEAR Employee Retired
No problem, if you think there are delays then running a tracert on a PC (or the equivalent on a smartphone) should help identify where the delays are.
wazlecracker
Oct 01, 2015Aspirant
What specifically should I do with the tracert? Not sure what IP address I should put.
No I don't have the Genie app installed.
- Babylon5Oct 01, 2015NETGEAR Employee Retired
I think default values should do, so as per this example you would just use the URL of a site where you are seeing a slow response;
http://stackoverflow.com/questions/451967/what-do-the-numbers-reported-by-the-windows-tracert-mean
e.g. tracert www.yahoo.com
- wazlecrackerOct 01, 2015Aspirant
Here are the results, as you can see on the 12th one it timed out. Does the same on a repeat. What do I do with this info?
C:\WINDOWS\system32>tracert www.google.com
Tracing route to www.google.com [74.125.21.105]
over a maximum of 30 hops:1 31 ms 29 ms 31 ms 10.109.1.1
2 33 ms 43 ms 30 ms 45.32.128.1
3 30 ms 31 ms 31 ms xe-1-2-2.cr1.sjc2.us.as4436.gtt.net [69.22.143.237]
4 31 ms 31 ms 32 ms xe-11-3-1.sjc12.ip4.gtt.net [89.149.184.237]
5 31 ms 31 ms 32 ms as15169.sjc10.ip4.gtt.net [199.229.230.134]
6 44 ms 31 ms 31 ms 216.239.49.170
7 97 ms 97 ms 97 ms 209.85.246.38
8 82 ms 91 ms 84 ms 216.239.46.240
9 83 ms 71 ms 70 ms 209.85.240.23
10 96 ms 95 ms 99 ms 72.14.234.3
11 94 ms 96 ms 97 ms 209.85.142.153
12 * * * Request timed out.
13 97 ms 95 ms 96 ms yv-in-f105.1e100.net [74.125.21.105]- Babylon5Oct 01, 2015NETGEAR Employee Retired
Timeouts can occur at a hop if that node doesn’t respond to ping.
You posted results are pretty close to mine (testing from the UK) and that output doesn’t look particularly odd to me. The idea is that if you find a site that appears to have high latency then this can occur if data is being delayed between your computer and the destination, and a tracert can often identify where this is occurring. If tracert shows no particular lags, then you can look at other possibilities like a slow server, your own computer firewall or AV software, or slow / unresponsive scripts.