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Forum Discussion
RIckinOrange
Jul 18, 2021Aspirant
R7000 Wifi not working/internet is
We gave the Nighthawk A7000. Been working fine for a year. Recently had a problem disconnecting from the modem. Spectrum was changing to DOCSIS3.1 and our router was 3.0. Thought this was the pro...
RIckinOrange
Jul 18, 2021Aspirant
FYI: Even performed a factory reset of the router. Firmware is up to date. Still doesn't work. Unless someone in the community has something else to attempt, it's still under warrently and going back.
- wcalifasJul 18, 2021Prodigy
I would try reloading firmware on it and see if it revives the wifi.
- RIckinOrangeJul 18, 2021AspirantYour recommendation was good but attempted that. The software said the firmware was up to date. At 1.0.9.xxxx. When a researched the website support site, the newest version was 1.0.11.xxx. I don't know why the program didn't update it. Either way, the new firmware still didn't work. Thank you for the reply