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Forum Discussion
RIckinOrange
Jul 18, 2021Aspirant
R7000 Wifi not working/internet is
We gave the Nighthawk A7000. Been working fine for a year. Recently had a problem disconnecting from the modem. Spectrum was changing to DOCSIS3.1 and our router was 3.0. Thought this was the pro...
RIckinOrange
Jul 18, 2021Aspirant
FYI: Even performed a factory reset of the router. Firmware is up to date. Still doesn't work. Unless someone in the community has something else to attempt, it's still under warrently and going back.
wcalifas
Jul 18, 2021Prodigy
I would try reloading firmware on it and see if it revives the wifi.
- RIckinOrangeJul 18, 2021AspirantYour recommendation was good but attempted that. The software said the firmware was up to date. At 1.0.9.xxxx. When a researched the website support site, the newest version was 1.0.11.xxx. I don't know why the program didn't update it. Either way, the new firmware still didn't work. Thank you for the reply