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Forum Discussion
trishaj1
Oct 22, 2022Follower
R7000 WILL not let me enter any of my websites
I had to reset my router and now all my websites will not allow me to load them. I get the message r7000 is blocking the page. I thought I just needed to reregister but it won't let me says I have already registered that serial number. I am not tech savy so I need help please.
2 Replies
- plemansGuru - Experienced User
1. What modem/gateway is the router connected to?
2. what firmware is on the router?
3. why did you "have to reset it"? what issue were you having to cause that?
4. do you have a screen snip showing the router blocking the page?
- michaelkenwardGuru - Experienced User
trishaj1 wrote:
I get the message r7000 is blocking the page.
Is that the message? Or is this something your browser throws up?
What do the LEDs on the router look like?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
trishaj1 wrote:
I thought I just needed to reregister but it won't let me says I have already registered that serial number. I am not tech savy so I need help please.
You don't need to register anything to get the router to work, Just set it up from scratch.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Begin with the Quick Start/Installation Guide.
There may also be some helpful videos on what to do.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.