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Forum Discussion
randywei
Oct 09, 2019Aspirant
R7000 wired speed as expected, but Nighthawk/Genie speed test is about half
I recently upgraded my Comcast internet to gigabit speeds and upgraded my modem to the Arris SB8200 to support the speed increase. When hardwired to my R7000, I'm getting the expected ~950Mbps d...
- Oct 09, 2019
some of the speedtest sites/servers can't saturate gigabit. In my area, I've had speedtest fail to saturate my connection. If I test with speedtest.xfinity.com or speedtest.googlefiber.net it does fine but ookla doesn't. it could be that the the app is picking a server that isn't capable of maxing out your connection while your pc is.
randywei
Oct 09, 2019Aspirant
and here is the photo of the hardwire-to-router speedtest. If my understanding of the built-in Genie/Nighthawk speedtest is correct, then the Genie/Nighthawk built-in speed test should perform the same as the hardwire-to-router speedtest since they are supposed to both be testing the speed from the router to the internet.
plemans
Oct 09, 2019Guru - Experienced User
some of the speedtest sites/servers can't saturate gigabit. In my area, I've had speedtest fail to saturate my connection. If I test with speedtest.xfinity.com or speedtest.googlefiber.net it does fine but ookla doesn't. it could be that the the app is picking a server that isn't capable of maxing out your connection while your pc is.
- randyweiOct 09, 2019Aspirant
Ah...that would make sense if the built in Ookla tool in the Genie/Nighthawk is hardcoded to always test to a certain server and if that server is far from me, it could result in 50% the throughput compared to my laptop picking a closer server.
- plemansOct 09, 2019Guru - Experienced UserProbably not a distance issue. It might be just picking the lowest latency server and that one might not be capable of saturating gigabit. I'm not sure how the built in app is deciding which to pick.
- randyweiOct 09, 2019Aspirant
Just tried the Genie browser built-in speed test while I was hardwired into my router and still got about 450/40, but when I test separately at speedtest.net I get the gigabit downstream.
I guess pleman's answer will have to do! Thanks!