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jjblaze's avatar
jjblaze
Aspirant
Dec 09, 2022
Solved

R7000 wired working, devices can't connect to wifi

Hello,   This morning a weird issue popped up. All of my wireless devices can not connect via wifi.  The router has the current firmware (V1.0.11.136_10.2.120).  The wifi SSID are displaying, but n...
  • FURRYe38's avatar
    FURRYe38
    Dec 09, 2022

    Ok. Lets do a factory reset by pressing the reset button for 10 seconds then release. When the power and wifi radio LEDs turn ON, pull the power adapter for 30 seconds, then plug it back in. After the router is back to ready, walk thru the setup wizard with a wired PC and web browser at 192.168.1.1. 

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

jjblaze's avatar
jjblaze
Aspirant
Dec 09, 2022

Thanks.

 

The 2.4 & 5GHz lights were on.  I held down the (( . )) button to turn them off, the back on.  Removed the SSID from my phone, then tried to reconnect with the password.  Still could not connect. 😐

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 09, 2022

Ok. Lets do a factory reset by pressing the reset button for 10 seconds then release. When the power and wifi radio LEDs turn ON, pull the power adapter for 30 seconds, then plug it back in. After the router is back to ready, walk thru the setup wizard with a wired PC and web browser at 192.168.1.1. 

 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.