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Forum Discussion
donEddie7
Aug 17, 2017Aspirant
R7000 Wireless Issues w/ Microsoft Surface Pro 4, Works Fine w/ other Devices
Hello, I've recently begun to have issues connecting my Surface Pro 4 tablet to my home Wifi even though other devices have no trouble connecting via Wifi or Hardwired. My firmware version on my rou...
- Jun 13, 2018
Hi Keigotw,
A new firmware update is available. Please update the firmware to 1.0.9.32.
https://kb.netgear.com/000059134/R7000-Firmware-Version-1-0-9-32
Regards,
Blanca
Community Team
Keigotw
Mar 16, 2018Tutor
I am having the same problem, even with the lastest firmware on R7000. Only Surface Pro 4 have issue with R7000, other computer, Ipad, iphone, Samung S8 all works
Even trying guest access on R7000, did not work well.
Surface pro 4 works fine with Netgear R8000.
I have now replaced R7000 with Linksys WRT1900AC and Surface Pro 4 is working fine.
Hope Netgear can figure out the problem with the R7000
- donEddie7Mar 16, 2018Aspirant
Yes, they've ruined it with their firmware updates. My Surface is still working only on the Guest Network, and now I'm having an issue where my phone is only getting ~ 25Mbps from the Wifi, while other devices are getting 200Mbps. It's as if they don't even test the firmware before sending it out.
- Rjp2003May 07, 2018AspirantDoes anyone know if using router 7900 will resolve the internet connectivity issues with surface pro 4? Thanks
- KeigotwMay 10, 2018Tutor
Surface Pro 4 seems to work fine now with R7000 Firmware Version 1.0.9.28
but there still a problem, when you make changes to settings / enable or disable something. After you click on apply and after it finish or reboot from R7000 menu. Internet and trying to access menu on R7000 is slow and terrible.
The solution is to manual Turn off the R7000 and then back on.
then it will be ok.