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Forum Discussion

donEddie7's avatar
donEddie7
Aspirant
Aug 17, 2017
Solved

R7000 Wireless Issues w/ Microsoft Surface Pro 4, Works Fine w/ other Devices

Hello, I've recently begun to have issues connecting my Surface Pro 4 tablet to my home Wifi even though other devices have no trouble connecting via Wifi or Hardwired. My firmware version on my rou...
Troubleshooting
donEddie7's avatar
donEddie7
Aspirant
Mar 16, 2018

Yes, they've ruined it with their firmware updates. My Surface is still working only on the Guest Network, and now I'm having an issue where my phone is only getting ~ 25Mbps from the Wifi, while other devices are getting 200Mbps. It's as if they don't even test the firmware before sending it out.

 

Rjp2003's avatar
Rjp2003
Aspirant
May 07, 2018
Does anyone know if using router 7900 will resolve the internet connectivity issues with surface pro 4? Thanks
  • Keigotw's avatar
    Keigotw
    Tutor
    May 10, 2018

    Surface Pro 4 seems to work fine now with R7000 Firmware Version 1.0.9.28

    but there still a problem, when you make changes to settings / enable or disable something. After you click on apply and after it finish or reboot from R7000 menu. Internet and trying to access menu on R7000 is slow and terrible. 

    The solution is to manual Turn off the R7000 and then back on. 

    then it will be ok.