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Forum Discussion

donEddie7's avatar
donEddie7
Aspirant
Aug 17, 2017
Solved

R7000 Wireless Issues w/ Microsoft Surface Pro 4, Works Fine w/ other Devices

Hello, I've recently begun to have issues connecting my Surface Pro 4 tablet to my home Wifi even though other devices have no trouble connecting via Wifi or Hardwired. My firmware version on my rou...
Troubleshooting
Keigotw's avatar
Keigotw
Tutor
Jun 13, 2018

I didn't want to try beta firmware Version-1-0-9-30-Hot-Fix

but I went ahead and installed 6/12/18 - Firmware update 1.0.9.32 last night and seems to work fine.

no issue with Surface Pro 4.

will report back if I find any issues

  • Rjp2003's avatar
    Rjp2003
    Aspirant
    Jun 14, 2018
    I installed the latest firmware on R6900, and my surface still has internet connectivity issues.
  • Keigotw's avatar
    Keigotw
    Tutor
    Jun 14, 2018

    Blanca_O

     

    I already did, see post above yours

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jun 14, 2018

    Hi Keigotw, 

     

    Is everything working fine using the latest firmware (1.0.9.32)? 

     

    Regards, 
    Blanca 
    Community Team
     

  • Keigotw's avatar
    Keigotw
    Tutor
    Jun 15, 2018
    Blanca_O wrote:

    Hi Keigotw, 

     

    Is everything working fine using the latest firmware (1.0.9.32)? 

     

    Regards, 
    Blanca 
    Community Team
     

    yes,

    So far so good

    will report back if any issues

     

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jun 22, 2018

    Hi Keigotw, 

     

    We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    Regards, 
    Blanca 
    Community Team