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Forum Discussion
R7000 Wireless turning off then on at the wrong times
Having a problem with wirelss schedulling with R7000 using Advanced --> Advanced Setup--> Wireless Settings I've set up start and end times, and have checked the "Turn off wireless signal by sche...
Portwey84 - I want to turn it off at night after midnight so the kids don't stay up for hours on the internet.
The feature is working at the intended time, but the side effects are that it's doing it randomly at many other times during the day.
I have an update on this. Was looking through all the logs (Administration --> Logs), and I see that every single time the wifi incorrectly turned OFF then ON, there was an NTP synch in between the incorrect OFF and the ON (putting it right) a minute later.
And all the incorrect OFFs are tagged with the exact same incorrect time stamp: 3:29:39. Which just happens to be during my gui-entered off time.
My theory is the time in this R7000 can momentarily become incorrectly set to 3:29:29 during NTP sync.
Note this deos not happen on every NTP sync.
This looks like a bug in the R7000 to me. Would be great if Netgear can comment if this is a known bug or if any fix will come.
Is there a way to get a response from Netgear for issues like this? This one is a bug. It would be nice to have a fix for it.
bugs_galore I'm afraid, unless you're still on 90 day complimentary support, the only way you'll get Netgear to do anything for you, is to buy their technical support at I suspect some cost.
I can't comment further as I have had no need to do what you're trying to achieve, so I haven't even tried to replicate it.
Netgear have just released the latest v.128, so you could try flashing the firmware to see if your problem persists, but I wouldn't hold your breath.
Ha Portwey_80 - you sound almost as cynical as I am. I once used their phone technical support, and it was an unfortunate combination of painful, time consuming, frustrating and useless. So I wouldn't pay to extend it.
I will look for that new FW you mentioned and try to download it. Thanks.