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R7000 Wrong Date/Time after firmware update
Dear all, Last night I updated my firmware to Firmware Version V1.0.5.48_1.1.79. Unfortunately now the router is unable to update it's date and time. It stays on 01 Jan 2015. I've reset the t...
I tried all the options given on different forums but no luck. Netgear support gave me beta V1.0.5.49_20151208_timesync firmware which fixed the issue.
[Time synchronized with NTP server] Thursday, May 05,2016 15:25:28
[Internet connected] IP address: xx.xx.xx.xx, Thursday, May 05,2016 15:25:28
[Internet disconnected] Thursday, May 05,2016 15:25:27
[Initialized, firmware version: V1.0.5.49v1.7] Thursday, May 05,2016 15:25:20
Did you factory reset the router after the firmware update? If not then note down all non-default settings, maybe take screengrabs, then factory reset and re-enter settings manually.
If the problem persists then take a look at the router log shortly after powering up the router.
Dear Babylon5,
Thank you for your response. I did factory reset, but unfortunately that didn't help either.
Please see below my router log after the factory reset:
[Admin login] from source XX.XX.XX.XX, Thursday, Jan 01,2015 00:01:06
[Dynamic DNS] host name xxxxxx.ddns.net registration successful, Thursday, Jan 01,2015 00:00:39
[DHCP IP: (XX.XX.XX.XX)] to MAC address XX:XX:XX:XX:XX, Thursday, Jan 01,2015 00:00:35
[Internet connected] IP address: XX.XX.XX.XX, Thursday, Jan 01,2015 00:00:27
[Internet disconnected] Thursday, Jan 01,2015 00:00:26
[OPENVPN] NTP sync time failed. Get correct system time then reconnect. Thursday, Jan 01,2015 00:00:17
[Initialized, firmware version: V1.0.5.48v1.7] Thursday, Jan 01,2015 00:00:17I hope this will give you some clue on my issue.
Regards,
Nick
That’s interesting, there could be a few reasons why the NTP request might fail, but the log doesn’t give many clues as to why it failed in this case.
I will contact Netgear support to see if they are aware of this kind of problem.
It might be interesting if you were to revert to the last firmware version you used, if this syncs to the correct date/time then that would indicate that the NTP server is good.
Hi Babylon5,
Thanks for your reply. I'll appreciate if you share the Netgear respone when you get it.
Other than that I have two R7000 routers. One with old firmware and one with the new firmware. Look what I found this morning in my system logs:
New Firmware V1.0.5.48_1.1.79:
[Internet connected] IP address: XX.XX.XX.XX, Thursday, Jan 01,2015 05:00:28
[Internet connected] IP address: XX.XX.XX.XX, Thursday, Jan 01,2015 04:00:28
[Internet connected] IP address: XX.XX.XX.XX, Thursday, Jan 01,2015 03:00:28
[Internet connected] IP address: XX.XX.XX.XX, Thursday, Jan 01,2015 02:00:28
[Internet connected] IP address: XX.XX.XX.XX, Thursday, Jan 01,2015 01:00:28Old Firmware V1.0.4.14_1.1.50:
Time synchronized with NTP server] Wednesday, Dec 23,2015 04:44:07
[Internet connected] IP address: XX.XX.XX.XX, Wednesday, Dec 23,2015 04:44:06
[Time synchronized with NTP server] Wednesday, Dec 23,2015 03:44:07
[Internet connected] IP address: XX.XX.XX.XX, Wednesday, Dec 23,2015 03:44:07
[Time synchronized with NTP server] Wednesday, Dec 23,2015 02:44:07
[Internet connected] IP address: XX.XX.XX.XX, Wednesday, Dec 23,2015 02:44:06
[Time synchronized with NTP server] Wednesday, Dec 23,2015 01:44:07
[Internet connected] IP address: XX.XX.XX.XX, Wednesday, Dec 23,2015 01:44:06
[Time synchronized with NTP server] Wednesday, Dec 23,2015 00:44:06
[Internet connected] IP address: XX.XX.XX.XX, Wednesday, Dec 23,2015 00:44:06As you can see the old firmware is syncing it's date/time every hour, where the new firmware is connecting to internet every hour, but not syncing.
Regards,
Nick
