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Forum Discussion
Nikolay
Dec 22, 2015Aspirant
R7000 Wrong Date/Time after firmware update
Dear all, Last night I updated my firmware to Firmware Version V1.0.5.48_1.1.79. Unfortunately now the router is unable to update it's date and time. It stays on 01 Jan 2015. I've reset the t...
- May 05, 2016
I tried all the options given on different forums but no luck. Netgear support gave me beta V1.0.5.49_20151208_timesync firmware which fixed the issue.
[Time synchronized with NTP server] Thursday, May 05,2016 15:25:28
[Internet connected] IP address: xx.xx.xx.xx, Thursday, May 05,2016 15:25:28
[Internet disconnected] Thursday, May 05,2016 15:25:27
[Initialized, firmware version: V1.0.5.49v1.7] Thursday, May 05,2016 15:25:20
oseiasslompo
Jan 02, 2016Aspirant
Hello guys! I decided to keep my router running FW version R7000-V1.0.3.80-1.1.38. I tried to run many other versions, but always with some sort of issues. The last FW update has a lot of features that I would like to use them, but when I downloaded that the router started to drop frequently a camera connection which is used for security purposes, so that I decided not to keep R7000-V1.0.6.28-1.1.83 version running. Even though I think the new version has security improvements, I'm going to pass. I've also noticed that the date and time is a cronic problem on this router specifically. There are lots of posts talking about it since the router has been released, nonetheless I'm anxious to update my router, but with a FW that really works.
JamesGL
Jan 04, 2016NETGEAR Employee Retired
Hi oseiasslompo,
Have perform a reset on the device after the firmware update?
- NikolayJan 04, 2016Aspirant
Hi JamesGL,
Happy New Year.
Before making the update I did factory reset of the settings. After the firmware update I did factory reset of the settings again. Afterwards I enetered all settings manually. After that hard reset of the router for couple of minutes. Time zone updated too.
Problem is still there. Very strange. Even with the latest firmware (v. 1.0.6.28).
Regards,
Nikolay
- oseiasslompoJan 04, 2016Aspirant
Hey JamesGL,
I've performed a complete reset, but it didn't work. I'm gonna continue checking it to see wether it will work. It seems that the wireless issue with my camera has gone, but I'm not sure yet. The time and date are still wrong BTW.
- oseiasslompoJan 04, 2016Aspirant
Hey JameGL!
The communication issue with my security camera has come back. I'm gonna rollback to R7000-V1.0.3.80_1.1.38 FW version which is stable and it has time and date working perfectly.
Best regards,
- JamesGLJan 06, 2016NETGEAR Employee Retired
Please check your inbox.
- smartloomMay 04, 2016Guide
I have the same poblem and reset dosen't help. It started when I switched from Comcast to ATT gigiaPower. I have R7000 and R8000 and same issue on both and posted in troubleshooting forum and no fix yet. There is no manaul way to set the time in router. After reboot Router time goes back to Jan 1, 2015 for R8000. This makes router bandwith meter and also security / schedule to block servies useless. Router use to work fine behind comcast modem. If I switch router to AP mode from route moder it sync time fine. Switch back to router mode no time sync. Firwall is off on Uverse modem so it is not that. This is in logs on startup. Looks like a delay of 1 second to connect to internet. If you get [Internet disconnected] Thursday, Jan 01,2015 00:00:21 that means router will never update time after that.
[Internet connected] IP address: xx.xxx.xxx.xxx, Thursday, Jan 01,2015 00:00:22
[Internet disconnected] Thursday, Jan 01,2015 00:00:21
[Initialized, firmware version: V1.0.3.4_1.1.2] Thursday, Jan 01,2015 00:00:18
[DHCP IP: (192.168.1.3)] to MAC address XX:XX:XX:FDC:XX, Thursday, Jan 01,2015 00:00:16
On R7000 I am running V1.0.6.28_1.1.83
- ElaineMMay 05, 2016NETGEAR Employee Retired
There are 2 beta firmwares that you may try with your R7000:
1. 1.0.5.60
2. 1.0.5.62
Both of these versions have been showing the correct date and time on my router.
- AkivaMMay 05, 2016Aspirant
I've tried both now but still get - Current Time: Thursday, 01 Jan 2015 00:01:05
and now am on V1.0.5.62_1.1.87