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Forum Discussion
Nikolay
Dec 22, 2015Aspirant
R7000 Wrong Date/Time after firmware update
Dear all, Last night I updated my firmware to Firmware Version V1.0.5.48_1.1.79. Unfortunately now the router is unable to update it's date and time. It stays on 01 Jan 2015. I've reset the t...
- May 05, 2016
I tried all the options given on different forums but no luck. Netgear support gave me beta V1.0.5.49_20151208_timesync firmware which fixed the issue.
[Time synchronized with NTP server] Thursday, May 05,2016 15:25:28
[Internet connected] IP address: xx.xx.xx.xx, Thursday, May 05,2016 15:25:28
[Internet disconnected] Thursday, May 05,2016 15:25:27
[Initialized, firmware version: V1.0.5.49v1.7] Thursday, May 05,2016 15:25:20
madmoggies
Apr 29, 2016Aspirant
A few months on and still wrong time and date. Are there any updates on this problem yet?
oseiasslompo
Apr 29, 2016Aspirant
Hello Madmoggies!
The support solved it, but they didn't mention that here. They had been providing private support until it be solved under their private support program. They gave me a solution, but due to the contract I signed I can't spread it here. My appologies. If you have any problems with your router I encourage you to call them for support. They were very kind trying to help me.
- AkivaMMay 02, 2016Aspirant
OMG seriously????
- oseiasslompoMay 02, 2016Aspirant
It was a BETA TEST, so it could work correctly or not. Fortunately it worked. They possibly included fixes to the last FW version.
- madmoggiesMay 02, 2016Aspirant
Thanks oseiasslompo. I've now submitted a support ticket and hope they can help me too!
- madmoggiesMay 02, 2016Aspirant
Well that wasn't any good sending in a ticket as I'm well out of the 90 days free support. They say about getting a hardware check done by them but I doubt that would help as several of us have the same problem after updating the firmware. They suggest I get Gearhead Premium Services but that would cost an arm and a leg in call charges from the UK, so I guess I'll just have to wait till the next firmware update.
- oseiasslompoMay 02, 2016Aspirant
Let's see whether I can help you with your router. When I was trying to solve the problem which was happening to my router I tried many old version until find a version which would fix Date/Time issues. If you don't want the most updated router's functionalities you likely can fix it uploading the FW version R7000-V1.0.3.80-1.1.38. Please try to do that and then tell me what happened. I would do better if my English was better. It's been a pleasure try to help you.
- oseiasslompoMay 02, 2016Aspirant
I'm sorry. I've just checked on the support website and they have removed the link to FW version R7000-V1.0.3.80-1.1.38. Please mail me and I'm gonna try to help you. oseiasslompo@gmail.com.
- ElaineMMay 04, 2016NETGEAR Employee Retired
madmoggies You may want to try the latest beta firmware available here.