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Forum Discussion
Nikolay
Dec 22, 2015Aspirant
R7000 Wrong Date/Time after firmware update
Dear all, Last night I updated my firmware to Firmware Version V1.0.5.48_1.1.79. Unfortunately now the router is unable to update it's date and time. It stays on 01 Jan 2015. I've reset the t...
- May 05, 2016
I tried all the options given on different forums but no luck. Netgear support gave me beta V1.0.5.49_20151208_timesync firmware which fixed the issue.
[Time synchronized with NTP server] Thursday, May 05,2016 15:25:28
[Internet connected] IP address: xx.xx.xx.xx, Thursday, May 05,2016 15:25:28
[Internet disconnected] Thursday, May 05,2016 15:25:27
[Initialized, firmware version: V1.0.5.49v1.7] Thursday, May 05,2016 15:25:20
ElaineM
May 05, 2016NETGEAR Employee Retired
AkivaM Where is the router connected? Is it just a modem or a modem and router in one?
By the way, did you reset?
smartloom
May 05, 2016Guide
I tried all the options given on different forums but no luck. Netgear support gave me beta V1.0.5.49_20151208_timesync firmware which fixed the issue.
[Time synchronized with NTP server] Thursday, May 05,2016 15:25:28
[Internet connected] IP address: xx.xx.xx.xx, Thursday, May 05,2016 15:25:28
[Internet disconnected] Thursday, May 05,2016 15:25:27
[Initialized, firmware version: V1.0.5.49v1.7] Thursday, May 05,2016 15:25:20
- AkivaMMay 06, 2016Aspirant
How can I get that firmware to try???
- madmoggiesMay 06, 2016Aspirant
Yes! I would like to try the timesync version of the firmware too. Sounds like it would fix the issue!
- smartloomMay 06, 2016Guide
Open support ticket and they will give you the firmware.
- madmoggiesMay 06, 2016Aspirant
I did open a ticket but because I've had my R7000 for more than the 90 days of free support (bought it Summer 2014), they closed it. I can't go for the telephone support option as I'm in the UK and it would be too costly to ring the USA.
- madmoggiesMay 06, 2016Aspirant
Further to my previous reply, I've found the UK support number but see how much it costs per incident. As this problem was caused by me updating my router via its web interface, where it was telling me that new firmware was available (which, incidentally, isn't now on the download page for the R7000) I don't see why I should pay! I'll just have to wait till the release version is available.