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TFishe's avatar
TFishe
Follower
Jul 09, 2022

R7000

I was moving my desk around and router just stop working. Everything is still connected and plugged in . I rebooted but still not working. Any suggestions please advise

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What do you mean my stopped working? 
    Need a bit more information here.

    Did you disconnect something? 

    Check all connections and power adatper connections. 

     

    Any LED indications seen on the router? 

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?