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Forum Discussion
R7000
Should be easy. I was sent a new Internet modem by my ISP. Since then, I can't log in to my 50 network. when I type in 192.168.1.x in my browser, I get the ISP home page. How do I access my route...
Set up R7000 as router.
Optimum communications - Ubee modem. Model # UBC 1322
Seems like that modem has a router built in on it already:
This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
What happens when you disconnect the NG router from the ISP modem temporarily? Can you log in to the NG router then?
Thanks for the help. My ISP says there is no way to disable the 'router part' of the modem. I have to trade in for a modem with no router capabilities. I find that questionable. A router with no way to change settings?
Nonetheless, thanks for the help. Guess I'll trade it in
Try option #2 then...
That is the problem. Can't access the router built in to the modem. Not allowed. Can't access the R7000. Not permitted by the ISP modem/router.
Ah, ya, I'd get into a modem only unit or check to see if you can buy your own modem and use it on there network.
Good Luck.
required_alias wrote:
A router with no way to change settings?
ISPs are trying to push customers down that road. Hence the rise of the modem/router that you cannot "bridge" and put into modem only mode.
For some time now, cable operators have locked users out of the firmware bit of the modem, and then refuse to keep up with the device maker' updates.
They also supply pretty basic boxes with none of the features of more sophisticated routers
One of several reasons for getting a separate modem, and putting a grown up router behind it.
