Forum Discussion

Aspirant

May 12, 2023

Solved

R7000

I have recently obtained an issue with my router where I couldn't connect due to an internet issue. I have now reconnected with the internet and now my router is acting weird. This is a dual band and ...

plemans
May 13, 2023
the R7000 has smart connect meaning it combines the 2.4ghz/5ghz bands.

Do you have that enabled? If so, the bands won't show up separately. Might be worth checking.

spadude60

Aspirant

May 12, 2023

Thanks Furrye38
I did the restart the way you said and put those settings at what you suggested. And now just the 2.4Ghz works. Still can't get the 5Ghz to even show up to connect to. There are no firmware updates and haven't had one in quite a while. So not sure what I should do. Just wondering if second band just is fried or what. We have had this router for approx 7 years. Have never really ever had a problem with it.
Any other suggestions?

plemans

Guru - Experienced User

May 13, 2023

the R7000 has smart connect meaning it combines the 2.4ghz/5ghz bands.

Do you have that enabled? If so, the bands won't show up separately. Might be worth checking.

spadude60
Aspirant
May 13, 2023
Hey thanks Furry that worked. Awesome thank you so much!!!!
- FURRYe38
  Guru - Experienced User
  May 14, 2023
  What worked?
  
  Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
  https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
  Enjoy. 📡
spadude60
Aspirant
May 20, 2023
Furry, tge smart connect was enabled that was making the 5 ghz not show up. As soon as I disabled smart connect, it started working.
Thanks again appreciate your time
- FURRYe38
  Guru - Experienced User
  May 20, 2023
  👌