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Forum Discussion
Me48
Sep 22, 2023Follower
R7000
I get the message "Signal strength Excellent (no Internet access) I have a second VPN which is connected to my Netgear Router and I am receiving the Internet through this VPN. So my unqualified anal...
michaelkenward
Sep 22, 2023Guru - Experienced User
Your message is thin on useful details. Let's start with the obvious.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Then there is your message.
Me48 wrote:
I get the message "Signal strength Excellent (no Internet access)
Where do you see this message and what were you doing when you saw it?
I have a second VPN which is connected to my Netgear Router and I am receiving the Internet through this VPN.
Does that mean that your R7000 has some sort of VPN on it?
Which one? Did it require installing custom firmware? If so, there's not much here that anyone can do about.