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Forum Discussion
JASIV
Apr 14, 2024Aspirant
R7000
Firmware Version V1.0.11.136_10.2.120 Windows 11 pro Router shows not connected when the connection is good
michaelkenward
Apr 14, 2024Guru - Experienced User
What modem/gateway/ONT sits between the router and the Internet?
JASIV
Apr 14, 2024Aspirant
Thru Spectrum
- michaelkenwardApr 14, 2024Guru - Experienced User
JASIV wrote:
Thru Spectrum
That is not the make and model of a modem or ONT.
It is the name of an Internet service provider. Over the years most ISPs have handed out dozens of different devices with different features.
- JASIVApr 14, 2024AspirantDid the picture of the modem model not post?
- schumakuApr 14, 2024Guru - Experienced User
JASIV wrote:
Did the picture of the modem model not post?Yes, it's there as attachment to the post. Reason my fellow co-community-members are asking is to ensure it's a pure modem, and not a modem-router combo.
Either way, it's not the cause for your R7000 (while having full Internet access from what I understand) does falsely show the Internet connection as offline.
- michaelkenwardApr 14, 2024Guru - Experienced User
schumaku wrote:
JASIV wrote:
Did the picture of the modem model not post?Yes, it's there as attachment to the post. Reason my fellow co-community-members are asking is to ensure it's a pure modem, and not a modem-router combo.
Either way, it's not the cause for your R7000 (while having full Internet access from what I understand) does falsely show the Internet connection as offline.
At one stage, I saw a similar warning with a router attached to a modem/router that had negotiated a connection that avoided the usual problems.
An answer that requires people to faff around with attachments is a pain, especially when it a bad photo of an image in less than helpful orientation. All it needs it to add a few words to the text of a message, especially when you are asking for help.
It takes no time at all to write Hitron EN2251.