R7000

Has a power OFF of the Hitron EN2551 modem and the R7000 for 1 minute then back ON with the Hitron modem first then R series router been performed? 

Be sure your using good quality LAN cable between the modem and router. CAT6 is recommended.

Swap cabling out and test. 

Not connected is an indication of bad cable or ISP modem not giving too service to the router. 

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JASIV wrote:

Firmware Version
V1.0.11.136_10.2.120

Windows 11 pro

Router shows not connected when the connection is good

 

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