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Forum Discussion
Rakenet
Sep 05, 2022Aspirant
R7000P - Why does the internet led blink amber
FURRYe38
Sep 05, 2022Guru
Could be the ISP services or the ISP modem.
Would need more information.
Read the user manual for what the LED colors mean on the router.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Rakenet
Sep 05, 2022Aspirant
No explanation in the manual for color of "internet led". I can receive internet directly from the modem and I have tried different cables from modem to router.
- FURRYe38Sep 05, 2022Guru
Page 10:
https://www.downloads.netgear.com/files/GDC/R7000P/R7000P_UM_EN.pdf
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.