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Forum Discussion
KPat
Jun 23, 2021Follower
R7000P Boot loop
Hi, My router seems to be stuck in some sort of loop. I tried reset and hard reset the hardware but had no luck. The router was used at my parents and stop working randomly within four month of u...
antinode
Jun 24, 2021Guru
> [...] when I called the support [...]
"called" _how_? _Whose_ "the support"? Netgear or some scam artists
you found with a Web search?
> [...] I tried TFTP client [...]
The TFTP recovery scheme is a multi-step procedure which offers
multiple opportunities for user input, hence user error. By itself,
saying that you "tried" it doesn't say much. As usual, showing actual
actions (commands) with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations. Especially when using a command-line program,
copy+paste is your friend.
> [...] but the router doesn't even connect [...]
A vague description of what some device does _not_ do is less useful
than a clear description of what _does_ happen.
> [...] or provide IP.
If the router as a whole is not working, then why would you expect
its DHCP server to be working? A good part of the TFTP recovery
procedure is configuring a computer with static IP parameters,
specifically because DHCP is unavailable.