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Forum Discussion
jdittmar
Dec 02, 2017Initiate
R7000P cannot login to admin interface with correct credentials
Hi Netgear community, I'm having trouble logging into my Nighthawk R7000P router interface via my user name and password using the Netgear Genie App, the Netgear Up Mobile app, routerlogin.net or...
- Dec 02, 2017
Alright, so I was able to change the password by running the "New Setup" process in the mobile app. I tried to reset it to what I had originally used and it still did not work. I then ran it again and told it to use the same password as my Wifi. That worked! I was then able to go to routerlogin.net and change the password to the original value I had set. After that I logged out and tried to log back in and it worked!
So it seems as if custom setting the password via the netgear up mobile app simply didnt work.
Frustrating, but glad I was able to find a work around.
Hope someone finds this info useful!
jdittmar
Dec 02, 2017Initiate
Alright, so I was able to change the password by running the "New Setup" process in the mobile app. I tried to reset it to what I had originally used and it still did not work. I then ran it again and told it to use the same password as my Wifi. That worked! I was then able to go to routerlogin.net and change the password to the original value I had set. After that I logged out and tried to log back in and it worked!
So it seems as if custom setting the password via the netgear up mobile app simply didnt work.
Frustrating, but glad I was able to find a work around.
Hope someone finds this info useful!