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Forum Discussion
D1xon00
Jan 04, 2023Tutor
R7000P Conflicting WiFi
I have noticed ever since I started working from home on a laptop, that if both my phone (Samsung S8+) and the laptop (Lenovo ThinkPad w/ 10th gen i5), that after a random amount of time, or seemingl...
- Jan 04, 2023
You for sure can just try the update and see if it helps.
If you still have issues, then try the factory reset. Sometimes old settings can cause issues.
D1xon00
Jan 04, 2023Tutor
https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/R7000P-drops-WIFI-connections-frequently/m-p/1762064#M131248
This seems like a similar set of symptoms to what I am having, but mine is not load based. I will see if disabling MU-MIMO resolves my issue. Seems like a possible solution, but if it does resolve it then I feel like a warranty replacement is more important due to how valuable MU-MIMO is supposed to be.
plemans
Jan 04, 2023Guru - Experienced User
what firmware is on the router?
What modem/gateway is it connected to ?
did you try a different dns provider?
- D1xon00Jan 04, 2023Tutor
Firmware is:
V1.3.2.134_10.1.66
I updated through the auto update feature.
The modem is a Motorolla MB8611, I have Xfinity as my ISP.
Sorry if that is not what you are asking.
DNS is set to automatic from ISP and is set to 75.75.75.75with backup of 75.75.76.76
Networking is not my area of expertise so I don't go digging to change anything I don't need to. So please be patient if I don't understand the question.- plemansJan 04, 2023Guru - Experienced User
There's a newer version of the firmware. 1.3.3.154.
Try installing that and then doing a factory reset and reinstall.
sometimes that can help.
https://www.netgear.com/support/product/R7000P.aspx
- D1xon00Jan 04, 2023Tutor
I just want to clarify the order of things with you first.
Install Firmware
Factory Reset Router
Install Firmware again?
Or do you just want me to factory reset the device and install the firmware after the reset?Thank you for the firmware link though, odd the update check didn't see this.
Would it be beneficial to just try updating the firmware alone without the reset?