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Forum Discussion
Solved
R7000P download speed issues
I have 200Mbps service but can't seem to get all devices (computers, phones) to run at speed. Set router on "enable automatic switching" between 2.4 and 5G but it seems as though it is forcing 2.4Gh...
Regency wrote:
plemans wrote:1. what firmware are you on?
I checked and it's up to date---up to date isn't always the best.
2. what modem/gateway is it connected to?
Arris Surfboard SB6190 - rated at 600Mbps
3. What hardwired speeds do you get? (not wireless)
Haven't tried that----I'd try that.
4. 2.4ghz will not hit 200mbps speeds. You'll be lucky to hit 40-70mbps over 2.4ghz. worse if in a congested area like condos, apartments, etc.
5. smart connect does tend to default devices to 2.4ghz. In some areas, its better to disable it and force devices to either the 2.4ghz or 5ghz depending on what they do (5ghz devices are higher bandwidth like streamers/gamers/etc, 2.4ghz for lower bandwidth devices)
With Coretelligent's tech help, I set the network adapter cards for laptops to prefer 5Ghz. So, Netgear manager shows the laptops exclusively on 5G now.
What I am tring to avoid is dropouts when I'm on VCs as the router toggles between 2.4 & 5. This has been extremely frustrating and embarrassing. Will I now run into problems because of fluctuations in the 5G signal? IDK
VC? video calls?
Why would there be fluctuations in the 5g signal?
2.4ghz is more sensitive to interference than 5ghz and is much slower. Its why we recommend using 5ghz for higher bandwidth or time sensitive things (video calls)
1. what firmware are you on?
2. what modem/gateway is it connected to?
3. What hardwired speeds do you get? (not wireless)
4. 2.4ghz will not hit 200mbps speeds. You'll be lucky to hit 40-70mbps over 2.4ghz. worse if in a congested area like condos, apartments, etc.
5. smart connect does tend to default devices to 2.4ghz. In some areas, its better to disable it and force devices to either the 2.4ghz or 5ghz depending on what they do (5ghz devices are higher bandwidth like streamers/gamers/etc, 2.4ghz for lower bandwidth devices)
plemans wrote:1. what firmware are you on?
I checked and it's up to date
2. what modem/gateway is it connected to?
Arris Surfboard SB6190 - rated at 600Mbps
3. What hardwired speeds do you get? (not wireless)
Haven't tried that
4. 2.4ghz will not hit 200mbps speeds. You'll be lucky to hit 40-70mbps over 2.4ghz. worse if in a congested area like condos, apartments, etc.
5. smart connect does tend to default devices to 2.4ghz. In some areas, its better to disable it and force devices to either the 2.4ghz or 5ghz depending on what they do (5ghz devices are higher bandwidth like streamers/gamers/etc, 2.4ghz for lower bandwidth devices)
With Coretelligent's tech help, I set the network adapter cards for laptops to prefer 5Ghz. So, Netgear manager shows the laptops exclusively on 5G now.
What I am tring to avoid is dropouts when I'm on VCs as the router toggles between 2.4 & 5. This has been extremely frustrating and embarrassing. Will I now run into problems because of fluctuations in the 5G signal? IDK
Regency wrote:
plemans wrote:1. what firmware are you on?
I checked and it's up to date---up to date isn't always the best.
2. what modem/gateway is it connected to?
Arris Surfboard SB6190 - rated at 600Mbps
3. What hardwired speeds do you get? (not wireless)
Haven't tried that----I'd try that.
4. 2.4ghz will not hit 200mbps speeds. You'll be lucky to hit 40-70mbps over 2.4ghz. worse if in a congested area like condos, apartments, etc.
5. smart connect does tend to default devices to 2.4ghz. In some areas, its better to disable it and force devices to either the 2.4ghz or 5ghz depending on what they do (5ghz devices are higher bandwidth like streamers/gamers/etc, 2.4ghz for lower bandwidth devices)
With Coretelligent's tech help, I set the network adapter cards for laptops to prefer 5Ghz. So, Netgear manager shows the laptops exclusively on 5G now.
What I am tring to avoid is dropouts when I'm on VCs as the router toggles between 2.4 & 5. This has been extremely frustrating and embarrassing. Will I now run into problems because of fluctuations in the 5G signal? IDK
VC? video calls?
Why would there be fluctuations in the 5g signal?
2.4ghz is more sensitive to interference than 5ghz and is much slower. Its why we recommend using 5ghz for higher bandwidth or time sensitive things (video calls)