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Forum Discussion

ennui101's avatar
ennui101
Aspirant
Apr 20, 2021

R7000P Dropping internet - new for 2021

R7000P has been solid for over three years. Twice in last two weeks the internet has dropped. Once I still had access to my LAN, the second time I did not. In neither case did router lights indicate ...
plemans's avatar
plemans
Guru - Experienced User
Apr 21, 2021

length of time can impact firmware. solar radiation, heat, power surges/fluctuations, all can impact firmware. 

Which is why sometimes a reinstall can help. 

may0528's avatar
may0528
Guide
Apr 24, 2021
plemans wrote:

length of time can impact firmware. solar radiation, heat, power surges/fluctuations, all can impact firmware. 

Which is why sometimes a reinstall can help. 

The same thing has been happening to me.

Symptom is the router appears to hang.

Can't access the internet.

All LEDs are white.

I'll plug directly into the ethernet port and still can't access the internet.

50-50 on whether I can get in the admin console.

Netgear hasn't changed the firmware in a while.

V1.3.1.64_10.1.36

I've been down the road of factory reset, etc. as well.

Works for up to a week, then back to it hanging up.

So far, the only workaround is rebooting the router.

 

Does anyone know if there is any limit to the number of devices attached to 2.4 or 5G?

I have had the ISP replace the modem just for grins and that has not addressed the issue either.  Each time it locks up i have them check the modem and they see the modem.  I reboot the router, then they see it connected.

  

Our download speeds are consistantly around 300mb.

We are not hitting anywhere close to that limit.

 

I am at a loss.