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Forum Discussion
joejoeinc
Jun 11, 2019Apprentice
R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
- Jun 23, 2019
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
monkeymagik
Oct 01, 2019Aspirant
Yep. I have exactly the same problem with the same router (R7000P). Wired connections seem stable, but every now and then wifi drops for all devices on the network. Weirdly enough if I disable wifi on one of those devices for a moment and re-enable, everything springs back to life.
I've disabled dynamic QoS, which seemed to help a bit... but it was a feature I'd like to use.
I've considered disabling Smart Wifi and/or MU-MIMO... but they're also features I'd like to keep. Particularly the Smart Wifi, other wise I would have gotten a mesh kit. It would be nice if the features on the box worked. Parental controls are handy, but also a bit buggy.
The router I got was a repack in the store... seems someone else had the same issue with the same router. If I was to return I'd get a different router (not Netgear).
- joejoeincOct 02, 2019Apprentice
Just try disabling the MIMO feature.. .you'll find all the other issues go away and you'll be able to use all the other features you're talking about.
- w0203jOct 27, 2019Initiate
Will try disasbling MIMO and see what happends for a while.
- srfnmnkJan 14, 2020Initiate
Same here. Got a new razr blade 15 and realized that every time I turned it on, I had about 10-15 minutes of wifi and then all wifi connected devices would drop. After a little research I found that the cpu i this razr blade 15 laptop, Intel Core i7-8750H, has this great new "feature". Googling around I found this post and disabled MU-MIMO, boom, problem solved.
Thank you so much for posting this and doing all the troubleshooting. So glad you were able to reproduce the issue as I was not directly other than just using my laptop for a few minutes waiting for all wireless devices to lose connection. Incredible.
P.S. I got excited when I saw that there were logs on the router...then I looked at them and realized...they were zero help.