NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
Thanks, I have unchecked the Enable MU-MIMO option and this has kept the connection from dropping.
I'll point out that it wasn't just wifi connectivity in my situiation but all my wired connections as well. Appreciate you sharing your troubleshooting and solution to this.
Ok in an update to my earlier reply, I'm still having issues w dropped connection but so far much less frequient than before. It was literally 2-3 times a day requiring a reboot. After disabling MIMO as recommended I've had a single instance that also required a reboot. I don't know that it's related and will do a bit of research. Though want to update that at least connectivity is much more stable after unchecking the setting.
quick update, support had me flash the fw manually (download and install vs update within the portal). My connection dropped again over night and required a reboot in the morning but has held up since then.