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Forum Discussion
joejoeinc
Jun 11, 2019Apprentice
R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
- Jun 23, 2019
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
Chriswarren
Apr 18, 2020Initiate
Same issue here. I disabled MuMimo andthatdidnot help at all. If this is the maximum life I get from a netgear product,certainly won't replace it with another Netgear product. Just under 2 years old. I have the orbi mesh at another residence that works fine. If that goes out,another lost customer who has been a loyal customer for many years.
Renaldo123
Apr 19, 2020Guide
Update on this piece of **** router.
Despite doing all the steps I've mentioned previously, I still experienced the following:
- Devices would get kicked out of the wifi network randomly
- My Playstation in particular would encounter this issue: the PS4 would only get turned on early evenings, with say an average 18+ hours where it was turned off. Every single time I would turn on the machine, it would say that it couldn't reconnect to the wifi. Sometimes I'd be able to solve the issue by setting up the wifi from scratch on the PS4, other times I'd have to reboot the router.
The changes I had made previously (described in earlier posts) had helped me have a bit more consistency with connectivity on SOME laptops and SOME iphones, however, the PS4 had the connection issue every day.
I then decided to reserve IP addresses to each device. This appears to have solved the problem. I've gone 48 hours now with no random disconnections and the PS4 does not require me to reconfigure the internet every day.
Will keep you posted on results.
- JohnNadeauApr 19, 2020Apprentice
Has anyone tried reverting back to V1.3.0.20_10.1.1 ?
Background:
For what-it's-worth... I bought an R7000p new in July 2019.
I've been running:
V1.3.0.20_10.1.1
In AP Mode
Enable MU-MIMO
Plenty of devices connected and used frequently/simultaneously: Roku's x2; SmartTV's x 2; Note9's x2; Laptops x2.
Never once had a drop out.
I see that a Router Firmware Upgrade is Available to v1.3.1.64_10.1.36.
Of course, I'm not going to touch it given all the posts in this thread :)
- climbzonaApr 19, 2020StarYeah I would not upgrade it :)
I received an update from support to try a roll back and glad to hear yours is working with it
My connectivity is working now bc I rolled back to my old ATT provided router. I was about to take this Netgear back but may try goin the to the previous version to see if it works. Tbh I’m kinda done with it especially as much time as have spent trying to get it to work. Also given the date since the current release, would expect NG to have fixed this by now.