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Forum Discussion
joejoeinc
Jun 11, 2019Apprentice
R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
- Jun 23, 2019
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
phetamine
May 11, 2020Tutor
Thanks for the info re: DD-WRT - you probably save me a few hours of work :)
Turning off mu-mimo + turning on QoS seemed to improve the drop out issue as I haven't experienced it since making those changes.
I was googling for a program/app/whatever to monitor my actual wifi up-time and found a simple site - just search "star trinity internet connection monitor". I'm gonna leave it running on my laptop for at least the day to make sure all is well... or not.
- decker12May 12, 2020Star
phetamine Yeah, I purchased the R7000P for the strict reason to run DD-WRT on it so I could a scrip that gave me run per-device bandwidth usage. Comcast was capping my data to 1TB a month and I was constantly going over it so I needed a way to determine which device was taking up so much data, and as ridiculous as it sounds, the only way to do it was installed DD-WRT on a router and running custom scripts.
DD-WRT was a PITA to get running on the R7000P. There wasn't any click-her-to-flash easy to run stuff like other DD-WRT capable routers. The R7000P seems to be a fringe router for DD-WRT so you end up running some modified version of some beta firmware that you can't even find online anymore (author isn't making it anymore and all downloads for it were 404) and I had to ask someone for the flash files on Reddit and it was never being updated.
Eventually I was able to upgrade to Xfinitiy's X1 gigabit internet service which includes unlimited data. Unfortunately, after that upgrade, I was still barely able to break 250mb/s with DD-WRT on the router. I went through the painful process of trying new DOCSIS 3.1 modems, messing with every setting I could find on the X1 router, putting the X1 in bridge mode, even new Cat6 cables. Nothing worked until someone told me that DD-WRT is on most levels emulating hardware compression and it will never be able to obtain the raw processing speeds and power of an unmodified router running Netgear's firmware.
So I reset it back to factory settings and immediately was at 750mb/s or higher. Plus, uPNP worked better for some of the family's games (it never worked well with DD-WRT).
Anyway, time to see if my 5ghz drops out again. Only seems to happen at night, as crazy as that sounds. When it drops out the only way to fix it is to reboot the whole router, or go into the admin area and disable and re-enable the 5ghz radio.
- joejoeincMay 12, 2020Apprentice
If you want to capture some logs to go through you can configure the R7000P to log everything it tries to do.
http://192.168.1.1/debug.htmReplace the Ip with the IP of your router.
Just remember to turn it off once done otherwise it'll use up all the space available eventually.
- decker12May 12, 2020Star
joejoeinc Read my mind! I was going to ask in another thread how to get better/more detailed logs from the R7000P.
What is the process for using that? Is the Start Capture button ONLY for packet capture, and do you think I should use Packet Capture to determine what's going on when my 5ghz radio dies?
Or is it already generating log files just by being powered on and I just have to download them?
- joejoeincMay 12, 2020Apprentice
Open the debug URL.. configure your log settings and then hit 'start capture'. Now try to force the error/issue you are having. Then stop the capture and then download it.